Privacy Policy

Last updated: June 25, 2025

1. Overview

Xpanda ("we", "us", or "our") is operated by Baeside. This Privacy Policy explains how we handle information when you use the Xpanda application ("the App"). We take your privacy seriously and are committed to being transparent about our practices.

2. Information We Collect

Xpanda is designed to work primarily on-device. We collect only the minimum information necessary to provide and improve the App.

Information you provide

  • Text snippets and expansions you create within the App (stored locally on your device)
  • Contact information submitted through our support form (name and email address)

Information collected automatically

  • Basic crash reports and diagnostic data to help us fix bugs
  • App usage analytics (e.g., feature usage frequency) in aggregate, anonymized form
  • Device type, operating system version, and app version

3. How We Use Your Information

We use the information we collect to:

  • Operate, maintain, and improve the App
  • Respond to your support requests
  • Identify and fix crashes and technical issues
  • Understand how users interact with the App to guide product decisions

We do not sell your personal information to third parties. We do not use your personal data for advertising purposes.

4. Data Storage and Security

Your text snippets and expansions are stored locally on your device and are not transmitted to our servers. Support inquiries submitted through our contact form are transmitted securely over HTTPS and stored only as long as necessary to respond to your request.

We implement industry-standard security measures to protect any information we do handle. However, no method of transmission over the Internet is 100% secure.

5. Third-Party Services

The App may use the following third-party services, each governed by their own privacy policies:

  • Apple App Store — subject to Apple's Privacy Policy
  • Crash reporting / analytics — anonymized and aggregated data only; no personally identifiable information is shared

6. Children's Privacy

Xpanda is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at hello@baeside.ca.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of the App after changes become effective constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Baeside

hello@baeside.ca

Or use our support form.